I have made a downgrade - why am I still being deducted the old contribution?

Modified on Tue, 14 May 2024 at 06:05 PM

The downgrade is always carried out at the end of the initial term or the renewal term of your membership, at the next possible date on the 1st or 15th of a month. In general, a downgrade is only possible after 30 weeks following the upgrade.

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